New Federal Privacy Act
The new federal Privacy Act "Personal
Information Protection and Electronic Documents Act" will apply to all
Canadian hotels beginning January 1, 2004. This has implications for
hotels regarding guest registration, marketing research, marketing and
loyalty programs.
The attached Executive Summary includes Key
Provisions, Exemptions, Hotel Requirements and a suggested
Registration Consent Form.
The key provision that impacts our industry is the
collection of guest information. In this age of guest preferences,
loyalty programs and mass marketing you must take action by January 1,
2004 to be in compliance with the law.
Any collection of guest information exceeding what
normally is on a business card is now impacted by the Privacy Act.
Informed (written) consent must be received from the
guest on the Registration Card.
All hoteliers should immediately implement plans to
meet the requirements of the new Privacy Act as explained in the
attached Executive Summary and suggested Registration Card.
The Alberta Hotel & Lodging Association thanks
the Hotel Association of Canada for its leadership on this issue.
Methamphetamine Labs
Methamphetamine use and production in
Alberta is growing! Hotels and motels are prime locations for the
production and sale of 'meth'. Detective Darryl Yacey of the Edmonton
Police Drug Unit has put together some useful information for AHLA
members to help them to protect their guests, staff, and business.
Contact your local police for more information.
Self Insurance for AHLA Members
The AHLA proposes to investigate the
possibility of creating an insurance vehicle based on a self insurance
model.
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